Last Updated: February 11, 2026
Sigma Computing, Inc., its subsidiaries, and its affiliates (collectively “Sigma”, “we”, “our” or “us”) are committed to protecting your information. This Sigma Privacy Notice (“Privacy Notice”) describes how we process your Personal Data in the general course of our business, as described in Section 1, and the rights and choices you have related to our processing of your Personal Data.
As used in this Notice, “Personal Data”, means information that identifies, relates to, describes, or could reasonably be linked or associated, directly or indirectly, with you.
If you are a California resident, the California Consumer Privacy Act (“CCPA”) requires us to provide you with additional information regarding your rights with respect to your “personal information”. This information is described in our Supplemental Notice to California Residents.
PRIVACY POLICY CONTENTS
1. Applicability of This Privacy Notice.
2. Personal Data We Collect.
3. Our Uses of Personal Data.
4. Disclosure of Personal Data.
5. Your Privacy Rights.
6. Your Choices and Controls.
7. International Users and Data Transfers.
8. Data Retention.
9. Storage, Access, and Security.
10. Use by Children.
11. Third Party Websites.
12. Notice to Authorized Users.
13. Changes to This Privacy Notice.
14. Contact Us.
15. Supplemental Notices.
This Privacy Notice applies to Personal Data collected and processed by Sigma as a controller, generally in the course of its business, including when you
(a) use, visit, or interact with our websites that link to this Privacy Notice, including sigmacomputing.com, help.sigmacomputing.com, community.sigmacomputing.com, support.sigmacomputing.com and quickstarts.sigmacomputing.com (collectively the “Sites”);
(b) you register for, attend, or participate in our events, webinars, programs, summits, demonstrations, conferences, trade shows, seminars, or other events (whether virtual or in-person), as supplemented by our Events Privacy Notice (“Events”);
(c) create an account at or otherwise interact with our support or customer service at support.sigmacomputing.com;
(d) communicate or interact with us (e.g., through emails, phone calls, texts, our AI chatbots), including submitting support and service requests;
(e) participate in free trials; or
(f) participate in surveys, research, or other similar data collection facilitated by us.
Sigma is the owner and provider of a cloud-based intelligence platform and other related services (collectively “Services”). A separate agreement with customers governs the delivery, access and use of Sigma’s Services (the “Customer Agreement”), including Sigma’s processing Customers’ and their authorized users’ Personal Data. The organization (e.g., your employer) that enters into the Customer Agreement (“Customer”) controls its Instance of the Services (“Instance”). Customers designate which of their personnel, agents, or clients (if permitted by their subscription) are authorized to use a Customer’s Instance (“Authorized Users”). Please note:
(a) This Privacy Notice does not apply to Sigma’s processing of Customer or Authorized Users’ Personal Data as a processor on behalf of the Customer, including Personal Data that is within a Customer’s data warehouse, or is otherwise uploaded, input, or provided by a Customer or Authorized Users when using the Services (collectively “Customer Data”). If you are an Authorized User, please review Section 12 (Notice to Authorized Users).
(b) If you have received an invitation to join an Instance to use the Services as an Authorized User, this Notice will apply to Sigma’s processing of your Personal Data, to the extent required to allow you to create an account and join the Customer Instance, as described Section 2.
This Privacy Notice only describes Sigma’s processing activities and does not apply to any of the processing activities of a third-party, including processing by third-party applications or software that integrates with Sigma’s Services. This Privacy Notice does not apply to, and we are not responsible for, the practices of any third parties, which have their own rules for how they collect and use your Personal Data. Links to third-party websites or services on our Sites are not endorsements.
This Privacy Notice does not apply to Sigma’s processing of the following types of Personal Data:
(a) Personal Data processed for the maintenance and facilitation of relationships with Sigma’s vendors, suppliers, service providers or the employees of such entities (“Vendors”). Such processing is subject to separate agreements between Sigma and Vendors;
(b) Personal Data of Sigma’s employees, interns, or contractors (“Employees”) processed during their employment or other contractual relationship with Sigma. Such processing is subject to Sigma’s Employee Privacy Notice, made available to all Sigma Employees in Sigma’s employee handbooks.
(c) Personal Data about job applicants, and other individuals who apply for jobs with Sigma or otherwise engage with Sigma’s recruitment and hiring processes (“Candidates”). Such processing is covered by Sigma’s Candidate Privacy Notice made available to Candidates through our job application portals.
Sigma’s processing of Personal Data is in all cases subject to the requirements of applicable national, federal, state, and local laws. To the extent this Privacy Notice conflicts with applicable laws in your location, the applicable law in your location will control.
We may collect and process the following types of Personal Data, generally in the course of our business, including when you visit or interact with our Sites:
For Authorized Users who are invited to join a Customer Instance, or who create an account to use our Services, we also collect, receive, and process the following types of Personal Data:
We may also collect, use, and share aggregated data such as statistical or demographic data which is not personal data as it does not directly (or indirectly) reveal your identity. For example, we may aggregate Usage Data or Service Data in order to analyze general trends in how users are interacting with our Sites and Services to help improve our Sites and Services.
(a) From you.
(b) From Third Parties.
(c) Through our use of automated technologies.
We may also combine information we have collected about you by the methods described above or in other contexts for our marketing and promotional purposes, such as to help us better determine what products, services and/or Events might be of interest to you.
We use and process your Personal Data to operate, maintain, provide, and improve our Sites, Services, and business, including for the following business purposes:
We will also use your Personal Data for other purposes, where you have given consent for such uses.
We disclose your Personal Data as described in this Section 4 and as described elsewhere in this Privacy Notice.
We may disclose your Personal Data to our parent company, subsidiaries, joint ventures, or other companies under a common control (“Affiliates”), in which case we will require our Affiliates to honor this Privacy Notice.
We may disclose your Personal Data to third-party service providers in order for those providers to perform business functions on behalf of Sigma, including as required to maintain, secure, manage, and operate our Sites and Services (“Service Providers”).
We may share your Personal Data with third-party business partners and sponsors, such as resellers and/or referral partners (“Business Partners”) who are involved in providing content or services to our prospects or customers. Business Partners include (i) third-party advertising and marketing partners that deliver advertisements and marketing campaigns about Sigma, our Sites, and Services to you, including advertising partners that utilize cookies and other tracking technologies in order to deliver advertisements (“Advertising and Marketing Partners”), and (ii) Business Partners who are working with us to organize or sponsor an Event (“Event Partners”) to which you have registered, including to enable them to contact you about the Event or their services. Please note that our Event Partners are responsible for managing their own use of the Personal Data they collect in these circumstances.
We may disclose your Personal Data to comply with our legal obligations, respond to a court order, adhere to administrative or judicial processes (such as a subpoena, government audit, or search warrant), or respond to lawful requests by public authorities (such as national security or law enforcement).
We will disclose or transfer your Personal Data in connection with or during negotiation of any merger, financing, acquisition or dissolution transaction or proceeding involving sale, transfer, divestiture, or disclosure of all or a portion of our business or assets. We will inform any buyer that your Personal Data may only be used in accordance with this Privacy Notice. In the event of an insolvency, bankruptcy, or receivership, Personal Data may also be transferred as a business asset. If another company acquires our company, business, or assets, that company will possess the Personal Data collected by us and will assume the rights and obligations regarding your Personal Data as described in this Privacy Notice.
Our Site may enable you to post content to social networking sites (“SNS(s)”) (e.g., Facebook or X). If you choose to do this, we will provide information to such SNSs in accordance with your elections. You acknowledge and agree that you are solely responsible for your use of SNSs and that it is your responsibility to review the terms and privacy policies of such third-party SNSs. We are not responsible or liable for the content, products, or services offered by SNSs, or your use of any such SNSs.
We may disclose your Personal Data where it is necessary for our legitimate interests, including, to establish, exercise or defend against potential, threatened or actual litigation, establish or defend our legal rights, and to investigate or assist in preventing any violation or potential violation of applicable law or our recruitment and hiring policies. We may also disclose your Personal Data where necessary to protect your vital interests or the vital interests of another person.
We may disclose your Personal Data to fulfill the purpose for which you provide it; for any other purpose disclosed by us when you provide it; or with your consent.
When we disclose your Personal Data to third-parties who perform processing activities for or on behalf of Sigma, including Service Providers and Affiliates we require them to abide by contractual, technical, and organizational measures that address the safeguarding and proper use of your Personal Data, and ensure that your Personal Data is processed only to the extent that such processing is necessary, consistent with this Privacy Notice, and in accordance with applicable law.
Further, we may disclose or use aggregated or de-identified information or data for any purpose. For example, we may share aggregated or de-identified information with prospects or partners for business or research.
Depending on where you are located and/or your residency, you may have some or all of the rights with respect to your Personal Data (as further described in the Supplemental Notices):
To exercise your rights or to submit an appeal of a denial of your privacy rights, please contact us by
We value your privacy and will not discriminate in response to your exercise of your privacy rights. We will take commercially reasonable efforts to confirm receipt of your request within 10 business days and will respond to your request within 30 to 45 calendar days (subject to the applicable privacy laws in your region, and after requisite verification), unless we need additional time, in which case we will let you know. We may charge you a reasonable fee in instances that require a disproportionate effort, but we will advise you of any fee in advance. We may decline to process requests that are frivolous, unreasonably repetitive or burdensome, risk the privacy or impact the rights of others, or are extremely impractical.
We may request certain information about you or your interactions with Sigma to verify your identity before we can respond to your requests to exercise your rights. This is done to protect your privacy and maintain security. We may require you to verify your name, region/country, location, email address, home address, and/or phone number in our records and provide information about your prior applications with Sigma (such as roles and positions for which you previously applied). In certain limited circumstances, we may require you to sign a declaration under penalty of perjury that you are the individual whose Personal Data is the subject of the request.
You may authorize someone to make a privacy rights request on your behalf (an authorized agent). Authorized agents will need to demonstrate that you’ve authorized them to act on your behalf or must demonstrate they have power of attorney pursuant to applicable probate law. Sigma retains the right to request confirmation directly from you confirming that the agent is authorized to make such a request, or to request additional information to confirm the agent’s identity. An authorized agent is prohibited from using your Personal Data, or any information collected from or about you, for any purpose other than to fulfill your requests, for verification, or for fraud prevention.
We offer you certain controls and choices regarding the collection, use, and disclosure of your Personal Data, and we will respect the choices you make in accordance with applicable law. Please note that if you decide not to provide us with certain Personal Data (or limit our use of certain Personal Data), it may impact your use of the Sites and/or Services, and you may not be able to access certain features of the Sites and/or the Services.
All Authorized Users may review, update, correct or delete the Personal Data associated with their accounts on the Services (i) through the settings in our Services, or (ii) by submitting a support request, or (iii) by exercising your privacy rights in accordance with Section 5 and filling this form or emailing us at privacy@sigmacomputing.com. We will use commercially reasonable efforts to honor your request. We may retain an archived copy of your request and limited Personal Data for our records, if and as required (or permitted) by applicable laws or for our legitimate business purposes.
We may periodically send you marketing related communications that promote our Services, consistent with your choices. If you no longer want to receive marketing-related communications (e.g., emails) from us, you may opt-out via the unsubscribe link (or unsubscribe instructions) included in such communications, or by filling this form. We will comply with your request(s) as soon as reasonably practicable. Please note that opting out of marketing does not opt you out of receiving important service, relationship, or business related communications, including communications about your use of the Services, your account on the Services, Site or Service announcements, security and updates related information, or other administrative messages that are required to provide you with the Site and Services.
The terms “sale”, “sharing”, “targeted advertising”, and/or “cross-context behavioral advertising” (as defined applicable laws, including the state privacy laws of California, Connecticut, Colorado, Utah, and Virginia) may include the disclosure of your Personal Data (including your email address, phone number, device and usage data,) to Sigma’s Advertising and Marketing Partners, we provide the right to opt out of these activities. Depending on your location, you may have the right to opt out of the “sharing” or “sale” of your Personal Data or the processing of your Personal Data for purposes of online “targeted advertising” (or “cross-context behavioral advertising”). This means that, if you opt out, going forward, we will not disclose your Personal Data to third parties (including Advertising and Marketing Partners) for the purposes of online analytics, targeted advertising, or cross-context behavioral advertising, unless you later direct us to do so.
You may opt out of email or phone number based sale, sharing, and targeted advertising by filling out this form, and indicating your intent to opt-out.
Sigma’s global organizational structure requires the transfer of Personal Data to Sigma’s Affiliates, Service Providers and other third parties as described in Section 4 of this Privacy Notice. Accordingly, your Personal Data may be transferred to, and processed in, countries other than the country where it was provided or where you are located. In particular, we may transfer your Personal Data to the United States of America, and other countries where our Affiliates, and Service Providers are located. These countries may have data protection laws that are different to the laws of the country where you are located or residing. Sigma will ensure that appropriate or suitable safeguards are in place to protect the transferred Personal Data and that transfer is in compliance with applicable data protection laws. These safeguards include implementing the European Commission’s Standard Contractual Clauses (and/or the UK International Data Transfer Addendum, if applicable), or other equivalent and lawful mechanisms that are approved by applicable regulators or legislators for transfers of Personal Data from other global jurisdictions with similar transfer requirements.
Sigma Computing Inc. has also self-certified compliance with the EU-U.S. Data Privacy Framework (“EU-U.S. DPF”), the UK extension to the EU-U.S. Data Privacy Framework (“UK Extension”), and the Swiss-U.S. Data Privacy Framework set forth by the U.S. Department of Commerce (“Swiss-U.S. DPF” and collectively, the “DPF”). Sigma has certified to the U.S. Department of Commerce that it adheres to (i) the EU-U.S. DPF Principles with regard to the processing of Personal Data received from the EU in reliance on the EU-U.S. DPF, (ii) the UK Extension with regard to the processing of Personal Data received from UK (and Gibraltar) in reliance on the UK Extension, and (iii) the Swiss-U.S. DPF Principles with regard to the processing of Personal Data received from Switzerland in reliance on the Swiss-U.S. DPF (collectively, the “DPF Principles”). If there is any conflict between the terms in the Privacy Notice and the DPF Principles, the DPF Principles shall govern. To learn more about the DPF program and view our certification, please visit https://www.dataprivacyframework.gov/. Additionally, to learn more about Sigma’s DPF certification, visit our Data Privacy Framework Notice.
If you are located in EU, UK, or Switzerland, please review our Supplemental Notice for EU, UK and Swiss Individuals regarding additional information on how we process your Personal Data, and any additional rights you may have.
We retain your Personal Data only so long as reasonably necessary to fulfill the legitimate business purposes for which it was collected (as described in Section 3), or as otherwise required or permitted by law (for example, to comply with our legal and compliance requirements). We securely delete or anonymize your Personal Data, when retention of such Personal Data is no longer reasonably necessary for our legitimate business purposes. If such deletion or anonymizations is not possible (e.g., because your Personal Data has been stored in backup archives), we will securely store your Personal Data and isolate it from any further processing until deletion or anonymization is possible.
If you have any questions regarding our retention policies or wish to make specific requests regarding the retention of your Personal Data, please contact privacy@sigmacomputing.com. We will take commercially reasonable efforts to comply with your reasonable requests, and where we cannot comply with your requests, we will provide you with our reasons for such non-compliance without unreasonable and undue delay.
We have implemented reasonable technical and organizational measures designed to provide industry standard security appropriate to the risk, in our effort to protect your Personal Data against unauthorized, accidental, or unlawful access, destruction, loss, alteration, disclosure or use. These measures have been implemented taking into account the state of the art of the technology, the cost of implementation, the risks presented by the processing, and the nature of Personal Data. However, since no security measures are perfect, impenetrable, or 100% secure, we cannot guarantee the security of your Personal Data.
Access to your Personal Data is restricted to those individuals who need such access for the purposes listed in Section 3. All Sigma personnel who are permitted to access Personal Data are bound by and required to abide by contractual, technical, and organizational measures that address the safeguarding and proper use of your Personal Data and are also regularly provided with privacy related training.
Our Sites and Services are intended for adults and is not directed at individuals under the age of 18. We do not knowingly collect Personal Data from anyone under the age of 18. If a parent or guardian becomes aware that their minor child has provided us with Personal Data without their consent, they should contact Sigma through Sigma’s Privacy Request Form or by emailing us at privacy@sigmacomputing.com. We will delete such Personal Data of minors within a commercially reasonable time.
Our Site may contain links to third-party websites, applications, and services (“Third Party Websites”). When you click on a link to a Third Party Website, you will leave our Sites and go to another website, and the collection, use, and processing of your Personal Data will be governed by the Third Party Website’s terms and privacy notices. We have no control over, do not review, and are not responsible for the privacy practices of Third Party Websites. Please be aware that the terms of this Privacy Notice do not apply to the collection and use of your Personal Data by Third Party Websites. We encourage you to read the terms and privacy policies of every Third Party Website that you visit. The links to Third Party Websites are provided for your convenience and do not signify our endorsement of such third parties or their products, content or websites.
Our Services are intended to be used by organizations (the Customer). Where the Services are made available to you by or through a Customer (e.g., your employer), that Customer controls your access and use of the Services (including the Customer Instance and all Customer Data), and is responsible for configuring permissions, roles, and rights for your account. For example, the Customer (including any Customer personnel who have been given administrator role and privileges by the Customer) can access and change information in your account or restrict and terminate your access to the Services, a Customer Instance, or Customer Data. We are not responsible for the privacy or security practices of the Customer organizations, which may be different from the practices reflected in this Privacy Notice. Please contact the Customer or refer to the Customer’s policies for more information on their privacy and security practices.
If Personal Data pertaining to you as an individual has been submitted to the Services by or on behalf of a Customer (i.e., as part of Customer Data) and you wish to exercise any privacy or data protection related rights you may have under applicable law, with respect to such Personal Data, please reach out to the relevant Customer directly and refer to that Customer's privacy related policies and notices.
We reserve the right to change this Privacy Notice at any time. The “Last Updated” heading in this Privacy Notice indicates when it was last revised. Any changes will be posted on this page with an updated revision date. It is your responsibility to periodically review this Privacy Notice to remain informed about our collection, processing and sharing of your Personal Data. We may, in our sole discretion, provide you communications, including via email, about changes to our Privacy Notice; however, such communications do not abrogate or otherwise limit your responsibility to periodically review the Privacy Notice to determine whether any amendments have been made hereto.
If you have any questions about this Privacy Notice or our privacy practices, or would like to access the information it contains in a different format please contact us by
Additional information for individuals residing in certain jurisdictions is available in the following Supplemental Notices:
